Terms & Conditions

tremes&conditions

Our Terms

The following terms govern the use of our website and services. By using Cleopatraweb.com and its services, you are agreeing to these terms of use. Please note that these terms are subject to change according to the services provided by Cleopatraweb.com. It is important to comply with the following provisions and review them carefully.

You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which Cleopatraweb.com may suffer) of any such breach.
You may be required to register with Cleopatraweb.com in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request.
Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
In addition to all other rights available to Cleopatraweb including those set forth in these Terms & Conditions, Cleopatraweb.com reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.
If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
In addition to all other rights available to Cleopatraweb including those set forth in these Terms & Conditions, Cleopatraweb.com reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.
We may from time to time modify or change the Terms and Condition. The revised Terms of Use will govern your future use of our Site and Service, so we strongly suggest that you visit and review our Terms of Use periodically. If you do not agree to the revised version, you must immediately stop using our Site and Service.
All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software and other material (collectively "Content") is owned or licensed property of Cleopatraweb or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights.

Our Pricing

Our price takes into account all the fees that are associated with bringing a product, including, Actual cost, Custom duties, & Insurance etc.
The prices mentioned in cleopatraweb.com are exclusive of 5% vat. This 5% vat will be additionally added in the bill which customer has to pay.
Please note that we charge delivery charges if you select shipping to your location which is out of Muscat Area. And we charge 1 omr delivery charges if order value is below 3.5 omr excluding 5% vat within Muscat Area.

Legalities

Users who do not comply with Cleopatraweb.com terms of use can be held responsible by law. By these terms, Cleopatraweb.com reserves the right to defend itself in any disputes or against any legal liabilities.

Reward Points

1 (One) Point is equal to 10 (Ten) baizas (100 Points= 1 OMR)
Users must register/create account before placing an order in our website to avail point system.
Points will be added in user’s account within 48 Hours after completion of an order at www.cleopatraweb.com
Minimum 100 points are required to spend in next order through website.
Points are valid till 90 days only (Customer has to spend the points within 90 days from the date of earning).
Points can be earned only by ordering from our website (www.cleopatrweb.com).
Points can be earned from selected products only.
Points cannot be spent/redeemed at our outlets.
Points cannot be transferred to any other user/account in cleopatraweb.com
Points cannot be converted into cash or bank transfer.
Points cannot be earned or spent on tax amount.
Points cannot be earned or spent on shipping fee.
Points will be taken back if an order has been refunded or cancelled.
Points can be spent on selected products only.